Terms & conditions
Welcome to Jecrois. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.
1. General Information
Jecrois is a clothing brand providing products through our website. By using our website, you affirm that you are at least 18 years old or have the consent of a parent or guardian.
Jecrois reserves the right to modify, update, or replace these Terms at any time. Your continued use of the website after changes constitutes acceptance of those changes.
2. Intellectual Property
All content on this website, including designs, logos, images, and text, is the property of Jecrois and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
3. Product Information
We make every effort to display our products as accurately as possible. Colors, sizes, and designs may vary slightly due to display settings or manufacturing processes.
Jecrois reserves the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspicion of fraudulent activity.
4. Orders and Payments
Order Confirmation: All orders are subject to availability and payment confirmation.
Pricing: Prices are listed and subject to change without notice.
Payment Methods: By placing an order, you confirm that the payment details provided are valid and correct.
5. Shipping & Delivery
Processing Time: Orders are usually processed within 1–3 business days.
Delivery Times:
EU orders: 3–10 business days
International orders outside the EU: 7–14 business days (depending on location)
Shipping Costs: Calculated at checkout based on location and order size.
Tracking: You will receive a tracking number via email once your order has been shipped.
6. Returns & Exchanges
Eligibility: Returns or exchanges are accepted within 30 days of delivery for unused and undamaged items in original packaging.
Return Shipping: Customers are responsible for return shipping costs.
How to Return:
1. Email info@jecrois.store with your order number and the item(s) you wish to return.
2. We will provide the return address and instructions.
3. Once we receive the returned item, we will refund the product cost via the original payment method (shipping costs are not refundable).
Refunds: Processed within 5–10 business days after receiving the returned item.
7. Limitation of Liability
Jecrois is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, except as required by law.
8. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
9. Governing Law
These Terms and Conditions are governed by the laws of Denmark. Any disputes will be resolved in the courts of Denmark.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@jecrois.store